![]() So the good news is, this isn't pointing to an issue with the hardware of your device. If the computer tells it to print a letter size image, the printer will do as it's told. ![]() When settings are changed in the second print settings window, it can cause conflicting information to be sent to the printer and alter the final output.Įven with advanced printers like the PIXMA PRO-100 or Pro-1, the device is dependent on the data it receives from the computer. The print settings and configurations provided by the software will always override any default settings configured by the print driver. If the second window appears, do not alter any of the settings in the second window. Often when printing from a Mac with products like Lightroom or Photoshop, you will see a print window for the software appear first and then a generic print settings window from Mac. One question I have for both of you, are you printing from Macs? If so, how many print dialogue boxes appear. I certainly understand how this can be frustrating. At this point, any comments on the situation would be appreciated. The Pixma Pro is the only printer connected and I've re-installed drivers and checked for updates. Meanwhile I am unable to print anything on larger paper sizes. I've dealt with Adobe Tech support and Canon - both are point fingers at each other. This does not happen when printing from Print Studio Pro, nor from Photoshop itself. ![]() Here is a link to an image of what the print out looks like: ![]() It seems that Lighroom or the Canon Printer drivers are not respecting the selected paper size and defaulting to 8.5x11. In fact is looks like it is cropping the image to 8.5x11, which obviously, only uses a portion of the 13x19 paper size. Yet when I actually print the image to A3+ paper (and the image nearly fills the entire paper area) the resulting image is serverly cropped on the paper. I am trying to print from Lightroom to the Pixma Pro 100 using the A3+ Paper size (13"x19") In Lightroom, the page and printer setups are all correct (verified by Adobe's Tech support) and in the Print Preview area, everything looks great and ready to print. ![]()
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